Recently, FAW-Volkswagen Automotive Co., Ltd. filed a recall plan with the AQSIQ according to the requirements of the Regulations on the Management of Defective Automobile Product Recall, and decided to recall the period from May 2010 to March 2012 from October 1, 2014. During the period, some of the Bora 1.4T cars were produced, totaling 54,024.
Due to the manufacturer's manufacturing reasons, some of the vehicles in this recall may have rupture under extreme conditions, resulting in a decline in steering assist performance, heavy steering, and potential safety hazards. FAW-Volkswagen Automotive Co., Ltd. will replace the improved steering assist oil return pipe for vehicles within the recall range to eliminate safety hazards.
The recall was carried out under the influence of the AQSIQ defect investigation. For some time, the AQSIQ Defective Product Management Center has received complaints from some consumers that the Volkswagen Bora has turned to assist the rupture of the return line. After receiving the complaint, the AQSIQ immediately organized experts to conduct defect investigation and risk assessment on the above issues. According to expert analysis, the steering assisted oil return pipe is broken and it is easy to cause a vehicle accident. FAW-Volkswagen Automotive Co., Ltd. decided to take recall measures to eliminate potential hazards. At the same time, the AQSIQ will organize the supervision of this recall. If vehicles outside the scope of the recall are found to have similar safety hazards, or the recall measures cannot effectively eliminate the defects, the producers will be required to recall them again or take other enforcement measures.
FAW-Volkswagen Automotive Co., Ltd. will contact the relevant owner through an authorized dealer to arrange free maintenance. Users can call the customer service hotline 400-817-1888 for consultation. Owners can also visit the AQSIQ website () and the AQSIQ Defective Product Management Center website () for more information. In addition, you can also call the AQSIQ Defective Product Management Center hotline to reflect problems during the implementation of the recall or submit defects.