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Many of our customers frequently require support beyond what's available through standard Autodesk subscriptions. Some are seeking tailored training, hands-on assistance, help with optimizing workflows, or broader technology services. We’ve noticed that some users spend over eight minutes searching the Autodesk Knowledge Network for solutions, indicating their determination to find answers.
The great news is that expert-level support is expanding. I’m thrilled to announce that the Autodesk Services Marketplace is growing! Not only do Architecture, Engineering, and Construction (AEC) customers benefit, but our Design & Manufacturing (D&M) and Media & Entertainment (M&E) clients can now access assistance from certified professionals too.
“I’ve been using Revit and AutoCAD extensively for years, and the experts listed on the Autodesk Services Marketplace offer an incredible resource for gaining deeper insights,†says Rina Sahay, an architectural technician at Paradigm Design and a regular contributor to Autodesk forums.
**Customer:** Rina Sahay, Architectural Technician, Paradigm Design, and forum contributor on Autodesk Revit and AutoCAD
**Expert:** Alfredo Medina, Autodesk Services Marketplace Consultant, BIM Manager, and Autodesk Expert Elite
**How It Works**
The Services Marketplace links customers with third-party service providers who specialize in professional assistance. This platform offers flexibility, convenience, and localized support in one easy-to-navigate location. After selecting a provider based on industry focus, software expertise, geographical proximity, or specific service needs, the details regarding scheduling, payments, and project terms remain entirely between the customer and the chosen provider.
**What Autodesk Does**
Autodesk carefully evaluates and certifies each provider to ensure they meet rigorous standards. Additionally, we’ve developed a user-friendly interface where customers can compare different providers and connect with them seamlessly.
While the marketplace operates primarily in English, many providers offer services in other languages across regions such as North America, Europe, Australia, and New Zealand. These providers include top-tier platinum and gold partners within AEC, D&M, and M&E industries, along with highly qualified Autodesk Expert Elites and industry consultants.
Rest assured, customers, we’re here to support you every step of the way!
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